Booking a slot
Choose a collection day and slot at checkout. We need 2 hours to pack an order and you can book up to 7 days ahead. Slots that are already full or too close are not offered.
Collecting
Come to the tills at The Whiteley during your slot and give your name or order number. If you are running late, message us and we will hold the order until the end of the day.
Orders not collected by the end of the day are refunded for ambient items. Fresh and chilled items cannot be resold, so they are not refunded.